retail banking design, transformation and fitouts by 0813 studio commercial interior designers sydney nsw. 

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Retail banking is a mixture between your typical normal retail (Front of House - FOH) and office space (FOH Meeting Rooms and Back of House - BOH). With this retail element in the space, many retail banks and credit unions are looking to do a retail transformation for their whole portfolio nationwide these days. Why? With the technology these days, we need to give customers a reason why they would choose to come to retail space while literally everything could be done online! The same problem is now faced by all retail banks regardless if you are big 4 or small banks.

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Our staff has helped different retail banks design and project manage the retail portfolio upgrade. 8 years and 50+ projects later, apart from the normal day-to-day design and project management, we also went a bit further for one bank to start off their journey of retail transformation:

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- from interior design perspective, we make sure we understand your expectation and operating model first before our design, as we all know, different organisations have different customers, goals and expectations that impact on their operating models. And we will design for the purpose! Each element on your trading floor has its purpose for the space, at the same time coherently exist with other elements. 

- from operating model perspective, we will go through the changes before and after the construction to ensure your employees understand how to use the new space. 

- performance study, if needed, we would be more than happy to conduct a performance study to understand what works and what not, then adjust the design accordingly.